Feb 6, 2017


South Western Railway conducts routine checks to ensure the quality of food served and to curtail unauthorized vending in railway premises.Unauthorized vending in railway premises will be severely penalized as per the extant rules.Passenger complaints can be reported to the railway control room numbers of 138/ 0836-2325390 for facilitating real time verification and action.

South Western Railway denies the allegations in a recent news story telecasted by a TV channel regarding the quality of food served/supplied o­n trains plying between Bengaluru and Hubballi.The report was not objective and o­ne sided.As per the catering policy and extant rules and procedures, the tender was allotted to M/S.KMA Caterers, Bengaluru for the catering service between the stations.However, to monitor the situation a 15 days drive has been initiated to check the quality of food served is maintained and not compromised.